What if I need my Mac repair or upgrade completed more quickly?

Fast Pass

Our fast pass service allows you to have more control over when your computer service will take place. Make a fast pass appointment for Priority Service! Click here to download an information sheet.

How the fast pass works:

1 Make an appointment. Call 626-7751 for a fast pass service appointment. Fast Pass appointments are offered at no additional charge, but must be scheduled a week or more in advance.

2 Drop off your equipment. Bring your system to Mac-O-Rama between 10 AM and 11AM on the day of the fast pass appointment (or the night before).

3 Pick up the same day. Your service will usually be complete by the end of the day. We will call you as soon as your equipment is ready for pick-up.

Emergency Services

For mission critical Macs, we'll move you to the front of the line. Emergency Service is $199 for desktops and $249 for laptops. We're also available after office hours, at a rate of $199 per hour. If you have a service plan with Mac-O-Rama, you may be eligible for a free upgrade to emergency service, see your contract for details. Restrictions and exclusions apply, please call 626-7751 for more information.